Effective Date: March 27, 2025
At TestoKiller.com, we stand behind the quality of our supplements and your satisfaction is important to us. While we aim to deliver the best products and service possible, we understand that sometimes things don’t go as planned.
Please review our return and refund policy carefully before making a purchase.
✅ Returns – Unused Products Only
We accept returns on unused products within 30 days of delivery. Items must be in their original condition and include all packaging to qualify for a refund.
❌ No Returns on Used Products
For health and safety reasons, we do not accept returns on used items—no exceptions. This policy is in place to ensure the safety and integrity of all supplements sold on our website.
Please double-check your order before opening any product to confirm it is the correct item.
💸 Refund Process
If your return meets the criteria above:
- Contact us at [email protected] within 30 days of receiving your order.
- Our team will review your request and provide return instructions.
- You will be responsible for return shipping costs.
- Once we receive and inspect your returned item, a refund (excluding original shipping fees) will be issued to your original payment method within 5–10 business days.
📦 Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We may ask for photos and details to verify the issue and offer a replacement or refund at our discretion.
🚚 Lost or Missing Packages
If your package appears to be lost in transit, please reach out to us promptly. We’ll investigate with the carrier and do our best to resolve the issue. Claims for missing orders must be made within 10 days of the estimated delivery date.
❗ Final Sale Items
Items marked as Final Sale or non-returnable on the product page cannot be returned or refunded under any circumstances.
💬 How to Start a Return
To initiate a return, email our support team at:
📧 [email protected]
Please include:
- Your full name
- Order number
- The item(s) you’d like to return
- Reason for return
We’ll respond within 1–2 business days with the next steps.
📝 Policy Updates
We reserve the right to modify this Return and Refund Policy at any time. Changes will be posted on this page with the updated effective date.
Thank you for choosing TestoKiller.com. We value your business and are committed to delivering exceptional quality and service every time.
